Need help with HamsterFi? Email support@288labs.com and we'll reply within 1 business day (Monday–Friday).
No. You can build and use a full budget with no account — it's saved securely on our servers, tied to your device. Sign in with Apple or Google any time to access it across your devices.
Open the Household tab → tap Invite → enter their email. They get an invite code; they can join by entering it on the welcome screen. Invitations expire after 3 days — if yours did, send a new one. (Adding members requires HamsterFi Pro.)
Subscriptions are managed by Apple. Open the Settings app → tap your name → Subscriptions → HamsterFi → Cancel. You keep access until the period ends.
Reinstall or sign in with the same Apple ID you purchased with; your subscription restores automatically. If not, contact us.
In the app: Household → Delete Account. This permanently removes your account and all data. You can also email privacy@288labs.com with the subject "Delete Account" and we'll remove it within 30 days.
Email privacy@288labs.com and we'll send a copy. We honor GDPR and CCPA requests globally.
No. All transactions are entered manually — we never see your bank or accounts.
Encrypted in transit and at rest via Supabase (US). See our Privacy Policy for the full list of sub-processors.